Terms & Conditions
We are Flarepoint Marketing LTD (“Company,” “we,” “us,” “our”), a company registered in British Columbia, Canada at 2610-5515 Boundary Rd, Vancouver, BC V5R 0E3.
We operate the website https://tailtrips.com (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).
TailTrips is a Canadian online pet transportation service providing safe and reliable ground transport solutions for pets across the United States and Canada.
You can contact us by phone at +12365583890, or by mail [email protected] at 2610-5515 Boundary Rd, Vancouver, BC V5R 0E3, Canada.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Flarepoint Marketing LTD, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you via email. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
TABLE OF CONTENTS
1. OUR SERVICES
2. INTELLECTUAL PROPERTY RIGHTS
3. USER REPRESENTATIONS
4. USER REGISTRATION
5. PURCHASES AND PAYMENT
6. POLICY
7. PROHIBITED ACTIVITIES
8. USER GENERATED CONTRIBUTIONS
9. CONTRIBUTION LICENSE
10. THIRD-PARTY WEBSITES AND CONTENT
11. SERVICES MANAGEMENT
12. PRIVACY POLICY
13. TERM AND TERMINATION
14. MODIFICATIONS AND INTERRUPTIONS
15. GOVERNING LAW
16. DISPUTE RESOLUTION
17. CORRECTIONS
18. DISCLAIMER
19.LIMITATIONS OF LIABILITY
20. INDEMNIFICATION
21. USER DATA
22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
23. MISCELLANEOUS
24.CONTACT US
1. OUR SERVICES
The Services provided by TailTrips include arranging ground transportation for pets. The Services must not be used for illegal purposes or any activity that violates applicable laws and regulations.
2. INTELLECTUAL PROPERTY RIGHTS
We own or license all intellectual property rights in our Services, including all content, logos, trademarks, and graphics. You may use our Services for personal, non-commercial purposes only.
3. USER REPRESENTATIONS
By using the Services, you represent that all information you submit is accurate, you are legally capable of entering into these Legal Terms, and you will not use the Services for any unauthorized or illegal purposes.
4. USER REGISTRATION
You may be required to register to access certain Services. You must keep your account information secure and confidential. We may change usernames deemed inappropriate at our discretion.
5. PURCHASES AND PAYMENT
You agree to provide current and accurate payment information. Payments must be made as specified during the purchase process. We may correct pricing errors at any time.
6. POLICY
All sales and service bookings are final; refunds are subject to our Refund Policy as specified separately.
7. PROHIBITED ACTIVITIES
You must not misuse the Services or engage in activities harmful to us, our users, or third parties.
8. USER GENERATED CONTRIBUTIONS
You are responsible for your contributions and must ensure they comply with all laws and our standards of appropriateness.
9. CONTRIBUTION LICENSE
You grant us a license to use your contributions posted to our Services.
10. THIRD-PARTY WEBSITES AND CONTENT
We are not responsible for third-party websites or content linked through the Services.
11. SERVICES MANAGEMENT
We reserve the right to manage, monitor, or modify the Services to ensure proper operation and compliance with our policies.
12. PRIVACY POLICY
By using the Services, you agree to our Privacy Policy, incorporated into these Legal Terms.
13. TERM AND TERMINATION
We reserve the right to terminate or suspend your access to the Services for violations of these Legal Terms or applicable laws.
14. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to modify or discontinue the Services at any time without prior notice.
15. GOVERNING LAW
These Legal Terms are governed by and construed in accordance with the laws of British Columbia, Canada.
16. DISPUTE RESOLUTION
All disputes must initially be resolved through informal negotiation, followed by binding arbitration in British Columbia, Canada, if required.
17. CORRECTIONS
We may correct any errors or inaccuracies on our Services at any time without notice.
18. DISCLAIMER
The Services are provided “AS IS.” We disclaim all warranties regarding the accuracy and reliability of the Services.
19. LIMITATIONS OF LIABILITY
Our liability to you is limited to the amount you paid us in the past six months before any claim arises.
20. INDEMNIFICATION
You agree to indemnify us against any claims or losses arising from your use of the Services.
21. USER DATA
We are not responsible for loss or corruption of your data.
22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
You agree to electronic communications and transactions conducted through the Services.
23. MISCELLANEOUS
These Legal Terms constitute the entire agreement between you and us regarding the Services.
24. CONTACT US
To resolve a complaint or for more information, please contact us at: Flarepoint Marketing LTD 2610-5515 Boundary Rd, Vancouver, BC V5R 0E3, Canada +12365583890