Terms & Conditions

We are TailTrips LTD (“Company,” “we,” “us,” “our”), a company registered in 3150 Livernois Rd, Troy, MI 48083, USA.

We operate the website https://tailtrips.com (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

TailTrips is a USA online pet transportation service providing safe and reliable ground transport solutions for pets across the United States and Canada.

Contact Information

Phone: +1 (248) 810 7472

Email: tailtrips.travel@gmail.com

Address: 3150 Livernois Rd, Troy, MI 48083, USA

IMPORTANT: These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and TailTrips LTD, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you via email. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

TABLE OF CONTENTS

  1. OUR SERVICES
  2. INTELLECTUAL PROPERTY RIGHTS
  3. USER REPRESENTATIONS
  4. USER REGISTRATION
  5. PURCHASES AND PAYMENT
  6. POLICY
  7. PROHIBITED ACTIVITIES
  8. USER GENERATED CONTRIBUTIONS
  9. CONTRIBUTION LICENSE
  10. THIRD-PARTY WEBSITES AND CONTENT
  11. SERVICES MANAGEMENT
  12. PRIVACY POLICY
  13. TERM AND TERMINATION
  14. MODIFICATIONS AND INTERRUPTIONS
  15. GOVERNING LAW
  16. DISPUTE RESOLUTION
  17. CORRECTIONS
  18. DISCLAIMER
  19. LIMITATIONS OF LIABILITY
  20. INDEMNIFICATION
  21. USER DATA
  22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
  23. LIABILITY WAIVER AND ASSUMPTION OF RISK
  24. MISCELLANEOUS
  25. CONTACT US

1. OUR SERVICES

The Services provided by TailTrips include arranging ground transportation for pets. The Services must not be used for illegal purposes or any activity that violates applicable laws and regulations.

2. INTELLECTUAL PROPERTY RIGHTS

We own or license all intellectual property rights in our Services, including all content, logos, trademarks, and graphics. You may use our Services for personal, non-commercial purposes only.

3. USER REPRESENTATIONS

By using the Services, you represent that all information you submit is accurate, you are legally capable of entering into these Legal Terms, and you will not use the Services for any unauthorized or illegal purposes.

4. USER REGISTRATION

You may be required to register to access certain Services. You must keep your account information secure and confidential. We may change usernames deemed inappropriate at our discretion.

5. PURCHASES AND PAYMENT

You agree to provide current and accurate payment information. Payments must be made as specified during the purchase process. We may correct pricing errors at any time.

6. POLICY

All sales and service bookings are final; refunds are subject to our Refund Policy as specified separately.

7. PROHIBITED ACTIVITIES

You must not misuse the Services or engage in activities harmful to us, our users, or third parties.

8. USER GENERATED CONTRIBUTIONS

You are responsible for your contributions and must ensure they comply with all laws and our standards of appropriateness.

9. CONTRIBUTION LICENSE

You grant us a license to use your contributions posted to our Services.

10. THIRD-PARTY WEBSITES AND CONTENT

We are not responsible for third-party websites or content linked through the Services.

11. SERVICES MANAGEMENT

We reserve the right to manage, monitor, or modify the Services to ensure proper operation and compliance with our policies.

12. PRIVACY POLICY

By using the Services, you agree to our Privacy Policy, incorporated into these Legal Terms.

13. TERM AND TERMINATION

We reserve the right to terminate or suspend your access to the Services for violations of these Legal Terms or applicable laws.

14. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to modify or discontinue the Services at any time without prior notice.

15. GOVERNING LAW

These Legal Terms are governed by and construed in accordance with the laws of USA.

16. DISPUTE RESOLUTION

All disputes must initially be resolved through informal negotiation, followed by binding arbitration in USA, if required.

17. CORRECTIONS

We may correct any errors or inaccuracies on our Services at any time without notice.

18. DISCLAIMER

The Services are provided “AS IS.” We disclaim all warranties regarding the accuracy and reliability of the Services.

19. LIMITATIONS OF LIABILITY

Our liability to you is limited to the amount you paid us in the past six months before any claim arises.

20. INDEMNIFICATION

You agree to indemnify us against any claims or losses arising from your use of the Services.

21. USER DATA

We are not responsible for loss or corruption of your data.

22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

You agree to electronic communications and transactions conducted through the Services.

23. LIABILITY WAIVER AND ASSUMPTION OF RISK

Please read this section carefully and be aware that in consideration for Pet Transportation Services, you will be expressly assuming the risk and legal liability and waiving and releasing all claims for injuries, damages or loss your pet might sustain as a result of said services, including but not limited to: vehicle operations, the boarding and the exiting of the vehicle.

Understanding Animal Behavior

I understand that every animal reacts differently and that animals, by nature, are unpredictable.

Assumption of Risk

I recognize and acknowledge that there are certain risks of physical injury to vehicle passengers, and I voluntarily agree to assume the full risk of any injuries, damages or loss, regardless of severity, that my pet may sustain as a result of participating in any and all activities connected with or associated with receiving transportation services, including, but not limited to, injuries, damages and loss arising out of negligent operation or supervision of the vehicle.

Release and Waiver

I further agree to waive and relinquish all claims I may have (or accrue to my pet) against TailTrips LTD, including its respective officials, owners, agents, volunteers and employees (hereinafter collectively referred to as “Party”). I do hereby fully release and forever discharge the Party from any and all claims for injuries, damages or loss that I may have or which may accrue to my pet and arising out of, connected with, or in any way associated with said transportation services.

Indemnification

I agree to defend, indemnify and hold harmless Party from and against any and all claims of any nature including all costs, expenses and attorneys’ fees which arise in any way out of the transportation provided by Party.

Animal Escape

TailTrips will take precautions to prevent any animal from running away from the vehicles or property but animals’ behavior cannot be perfectly controlled at all times. I will not hold Party responsible if my animal finds a way to flee their premises during care or automobiles during transportation.

Non-Emergency Services

I acknowledge and accept that this is a Non-Emergency Transportation service and not a Medical Emergency Transportation. No medical services will be provided until the patient has been checked in to the building.

Right to Refuse Service

TailTrips may remove or refuse an animal from transport if the animal shows aggressive or uncooperative behavior, refuses to be loaded into vehicle or any condition that an employee deems is not in the best interest of the animal.

24. MISCELLANEOUS

These Legal Terms constitute the entire agreement between you and us regarding the Services.

25. CONTACT US

To resolve a complaint or for more information, please contact us at:

TailTrips LTD

3150 Livernois Rd, Troy, MI 48083, USA

Phone: +1 (248) 810 7472

Email: tailtrips.travel@gmail.com